If you need to cancel or "Hot Card" a lost or stolen debit card after normal bank hours (evenings, or weekends) please call 1-800-554-8969.
Our processor will ask you several questions for security purposes. Please have them ready to speed the process, and safeguard your account.
• the account number your card is tied to
• your physical mailing address
•
your social security number
You must know all of these items or they will not cancel the card over the phone.
It is very important that this get done as quickly as possible once you become aware that your card has been lost or stolen.
During normal banking hours, please call 573-221-6424 or 573-221-7612 and we will be happy to help you.
Thinking About A Debit Card?
If you would like to start using a Debit Card, or would like more information, please visit any branch and a customer service representative will help you.
ATTENTION: VISA CHECK CARD (debit cards) HOLDERS
Reminder: For your protection, please use your Personal Identification Number (PIN), where accessible, when transacting business with your Visa Check Card. It is a much safer transaction than the “swipe and sign” (credit card) type of transactions.
If you have questions about your debit card, give us a call at 573.221.6424
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